Return and Refund Policy
At Dailyattires, managed by Exonova Ventures Private Limited, we are dedicated to ensuring a reliable and hassle-free shopping experience. In this policy, “we,” “our,” and “us” refer to Exonova Ventures Private Limited, while “you,” “your,” and “user” refer to our customers. By placing an order on our platform, you agree to follow the return and refund guidelines described below.
Return Eligibility
To qualify for a return, all of the following conditions must be met:
- Products must be unused, unwashed, and in original condition, including all tags, labels, and packaging
- All original tags, labels, and packaging must be returned intact
- Items that have been worn, washed, or altered in any way are not eligible
- Return requests must be submitted within 48 hours of delivery by contacting customer support
- Products not meeting these requirements will not be accepted for return
How to Request a Return
- Submit a Request: Email your return request along with the Order ID and reason for return to Exonovaventurespvtltd@gmail.com, Exonovaventuresauthorizes@gmail.com
- Provide Evidence: For damaged, defective, or incorrect items, attach clear images to expedite review
- Follow Instructions: Once approved, detailed guidance will be provided to complete the return
- Important: Returns that do not follow this process may be rejected
Refund Review and Timeline
- Returned items are reviewed to confirm compliance with return criteria
- You will be notified regarding approval or rejection of the refund request
- Approved refunds are processed to the original payment method within 5–7 business days
- A confirmation email is sent once the refund is successfully completed
Partial Refunds
Items that partially meet return requirements, such as minor damage or missing packaging, may qualify for a partial refund at our discretion
Damaged, Defective, or Incorrect Items
- Return requests for damaged, defective, or incorrect items must be submitted within 48 hours of delivery
- Clear photographs or videos must be shared via Exonovaventurespvtltd@gmail.com, Exonovaventuresauthorizes@gmail.com to enable faster processing
Customer Support
For any questions or assistance regarding returns or refunds, please contact our customer support team at:
Exonovaventurespvtltd@gmail.com, Exonovaventuresauthorizes@gmail.com